The main function of
the Dispatch module is to assist dispatchers in their daily task of
assigning drivers and equipment to open orders and to assist a
dispatcher by never “dropping” a load. The module will also
automatically created Freight Bills for the dispatcher from the Daily
Order Summary. The following terms are defined as follows:
These are the phone
calls/emails and faxes that come all day long from customers requested a
product be loaded and delivered on a specific day and time. Once a
Freight Bill is assigned to the order it is no longer considered to be
“Open”. New open orders can be created anytime anywhere by pressing
Ctrl+O to open the Add or Edit Open Orders screen.
These are trucks,
trailers and drivers. Each dispatcher has a limited set of resources
assigned to him/her. In addition each resource can be temporarily
un-available for reasons such as days off, in the shop, out of service
etc.
Each piece of equipment
has a seniority date. This date is based primarily on the date the
equipment was placed into service. In this way a dispatcher can assign
orders in a logical fashion from top to bottom of the Daily Dispatch
Sheet, the most senior equipment at the top and work down the dispatch
sheet covering all orders. The dispatcher seniority date is set in the
equipment master file.
This screen displays
all orders based on load date. The screen has two arrow buttons to allow
the dispatcher to move ahead or back one day at a time. It is in essence
a summary of your terminals activity on a daily basis The dispatcher can
assign resources to the load by selecting a driver and truck and trailer
combination. This screen can also be used by dispatch to look into the
past to inquire about a specific load. There is a notes section at the
bottom of the form that allows a dispatcher to put date specific notes
in an easy to see location.
This is a list of
resources for your terminal. They are displayed in logical combinations
of Truck, Trailers and Drivers. The combinations are based on
yesterday’s configuration but you can adjust the combinations as you see
fit. This screen can be seen as template for you daily dispatch, it
suggests logical combinations and allows you to assign up to four (7)
orders to these combinations. This sheet is only available for
yesterday, today and tomorrow. A new sheet is created daily based on
yesterday’s template. This screen is the primary method for assigning
loads to resources and will synchronize with the Daily Order Summary.
You can change the availability of any piece of equipment by double
clicking on the truck field.
This is a list of
trailers that are available to the dispatcher for any given day. The
logical second trailer is determined by looking at the most recent past
order for the trailer. You can determine what product was last hauled on
any trailer by double clicking on the trailer field. As you assign loads
to the trailer, the trailer is removed from the available equipment list
and vice versa.
This is a list of
drivers that are available and unavailable to the dispatcher for any
given day. This form also tracks the number of days off after you make a
driver unavailable. As you assign loads to the driver, the driver is
removed from the available equipment list and vice versa.
For additional user
information click here
for
the users manual.