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Dispatch

Dispatch Overview

The main function of the Dispatch module is to assist dispatchers in their daily task of assigning drivers and equipment to open orders and to assist a dispatcher by never “dropping” a load. The module will also automatically created Freight Bills for the dispatcher from the Daily Order Summary. The following terms are defined as follows:

Open Orders

These are the phone calls/emails and faxes that come all day long from customers requested a product be loaded and delivered on a specific day and time. Once a Freight Bill is assigned to the order it is no longer considered to be “Open”. New open orders can be created anytime anywhere by pressing Ctrl+O to open the Add or Edit Open Orders screen.

Resources

These are trucks, trailers and drivers. Each dispatcher has a limited set of resources assigned to him/her. In addition each resource can be temporarily un-available for reasons such as days off, in the shop, out of service etc.

Dispatcher Seniority

Each piece of equipment has a seniority date. This date is based primarily on the date the equipment was placed into service. In this way a dispatcher can assign orders in a logical fashion from top to bottom of the Daily Dispatch Sheet, the most senior equipment at the top and work down the dispatch sheet covering all orders. The dispatcher seniority date is set in the equipment master file.

Daily Order Summary

This screen displays all orders based on load date. The screen has two arrow buttons to allow the dispatcher to move ahead or back one day at a time. It is in essence a summary of your terminals activity on a daily basis The dispatcher can assign resources to the load by selecting a driver and truck and trailer combination. This screen can also be used by dispatch to look into the past to inquire about a specific load. There is a notes section at the bottom of the form that allows a dispatcher to put date specific notes in an easy to see location.

Daily Dispatch Sheet

This is a list of resources for your terminal. They are displayed in logical combinations of Truck, Trailers and Drivers. The combinations are based on yesterday’s configuration but you can adjust the combinations as you see fit. This screen can be seen as template for you daily dispatch, it suggests logical combinations and allows you to assign up to four (7) orders to these combinations. This sheet is only available for yesterday, today and tomorrow. A new sheet is created daily based on yesterday’s template. This screen is the primary method for assigning loads to resources and will synchronize with the Daily Order Summary. You can change the availability of any piece of equipment by double clicking on the truck field.

Available Equipment Form

This is a list of trailers that are available to the dispatcher for any given day. The logical second trailer is determined by looking at the most recent past order for the trailer. You can determine what product was last hauled on any trailer by double clicking on the trailer field. As you assign loads to the trailer, the trailer is removed from the available equipment list and vice versa.

Available Drivers Form

This is a list of drivers that are available and unavailable to the dispatcher for any given day. This form also tracks the number of days off after you make a driver unavailable. As you assign loads to the driver, the driver is removed from the available equipment list and vice versa.

For additional user information click here for the users manual.

 

Where it all starts

The phone rings you press Ctrl+O any where in the system and in seconds you can create a complete order in less than 5 seconds.

Auto Create Freight Bills

In seconds you can print out the entire dispatch or create freight bills as you go one at a time.

Always Reflects Reality

The data is updated backwards from Freight Billing assuring that on any given day the loads hauled are reflected accurately based on data recovered after the load was hauled. One click on any order will display all the freight bill data and or images.

Copyright © 2005 BMS Solutions LLC
Last modified: 11/06/08